Guides & Resources

Academyship
Help Centre

Simple step-by-step guides for schools, RTOs, CRICOS providers,
universities, colleges, and training teams.

Getting started Course compliance Bulk email Fix missing data

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Pick the product area you’re working in. Each guide is labelled with who it applies to.

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Start Here

What Academyship is, how the dashboard works, and where everything lives.

Welcome & basics

Course Management

Review courses across Portfolio View and use Course Detail guides for focused tab work.

Courses & tabs

Compliance & Audit

Stay audit-ready: the Compliance tab, evidence linking, validation, and risk.

RTO & CRICOS

Student Management

Enrol students, manage profiles, attendance, documents, and communication.

Students & families

Academic Setup

The academic hierarchy, terms and semesters, classes, subjects, courses, and units.

Structure

Shared Features

eSignatures, bulk email, reports, and imports/exports used across every institute.

All institutes

Finance & Payments

Invoices, fees, payments, and reconciling money across your institution.

Finance team

Troubleshooting

Login, permission, upload, missing-data, and validation problems — and the fixes.

Fix it fast

What are you trying to do?

Jump straight to the most common tasks.

Review the course portfolioCompare readiness across courses Stay audit-readyThe Compliance tab explained Enrol a studentAdd a record & notify family Message a groupSend bulk email to families

Popular guides

The guides teams open most often.

1

How to use the dashboard

The four areas of Academyship and where to find each tool.

All instituteseasy 2

Course Compliance Tab

What the Compliance tab is and how its five sub-tabs keep you audit-ready.

RTO/CRICOS/HEeasy 3

Course Portfolio View

Review all courses together and move from cross-course signals to focused action.

All institutesmedium 4

Fix missing or incorrect data

Why records look empty and the quickest way to restore them.

All institutesmedium
Customer guides

Deeper setup guides for verified customers

Some step-by-step guides — like the Compliance sub-tabs, evidence linking, and finance — are available to signed-in Academyship customers.

  • Compliance Overview, Checklist, Trainers & Risk sub-tabs
  • Evidence linking and audit-pack preparation
  • Finance, payments, and reporting workflows